If the product isn't the right size or doesn't meet your expectations,we offer a 30-day money-back guarantee!
WE'RE HERE TO ANSWER YOUR QUESTIONS
FAQ
How can I track my order?
Once your order has been dispatched, we will send you a confirmation email. In this email you will find a link that you can click on to track the status of your order in real time. Alternatively, you can visit our website and click on ‘Track & Trace’ in the menu to track your delivery.
Can I return items if they do not meet my expectations?
We believe in our products and want you to feel 100% safe before you spend a cent. That's why we offer a 30-day money-back guarantee.
How do I apply for a refund?
To request a refund, please contact our customer service at Info@cape-essentials.com. Please state your name, order number and the reason for the refund.
How can I contact customer service if I have further questions?
Our customer service team will be happy to help you with any questions or concerns you may have. You can contact us by e-mail at Info@cape-essentials.com. We endeavour to answer all enquiries as quickly as possible.
WHAT OUR CUSTOMERS ARE SAYING
Emma L.
Super fast shipping, and the items look even better in person. Love it!
Olivia H.
Soft fabrics and great prices. I’ll definitely be shopping here again.
Sophia C.
I always get compliments when I wear pieces from here. Amazing store!
Mia J.
Super happy with my order! Great quality and speedy delivery.
Ava T.
This store really gets fashion. Perfect pieces for any occasion.
